Managed Services
Enterprise-grade, fully managed support for every service we offer: hosting, cloud, dedicated servers, colocation, networking and IT. Bespoke management engineered in Central London, so your team can focus on your business. Price on application.
24/7 Support
UK-Based Engineers
99.9% Uptime
SLA-Backed
Bespoke
Enterprise-Grade
One Partner
Every Product
Fully Managed, Across Every Product
Whatever you run with 5wire, our engineers can run it for you, from a single website to your entire infrastructure estate.
Managed Web Hosting
Hands-off management of your websites and web applications, including updates, patching, performance tuning, security hardening, and daily backups on our carbon-neutral London platform.
Managed Cloud Servers
We build, secure, and maintain your cloud VMs so your team can focus on the application. OS management, scaling, monitoring, and 24/7 incident response included.
Managed Dedicated Servers
Fully managed bare metal, covering provisioning, OS and firmware, RAID and storage, control panels, and proactive hardware monitoring across your entire fleet.
Managed Colocation
24/7 remote hands, capacity planning, and on-site engineering for the hardware you house in our Central London data centre. We become an extension of your ops team.
Managed Network
Design, deployment and ongoing management of your connectivity, including routing, VLANs, firewalls, load balancing, DDoS mitigation and IP transit engineered for resilience.
Managed IT
End-to-end IT management for your business, covering infrastructure, endpoints, identity, email and cloud workloads, backed by UK-based engineers and a single point of contact.
What Every Managed Engagement Includes
Core capabilities delivered as standard, then tailored to your exact requirements.
24/7 UK Engineering
Round-the-clock monitoring and incident response from our own engineers in Central London, with no offshore call centres and no scripts.
Proactive Monitoring
We watch your infrastructure continuously and act on issues before they become outages, with clear SLAs and defined response times.
Security & Patching
Hardening, vulnerability management, OS and application patching, and DDoS protection keep your services secure and compliant.
Backup & Recovery
Automated backups and tested disaster-recovery plans so your data and services can be restored quickly, whatever happens.
Patching & Maintenance
Scheduled maintenance windows, firmware and OS updates, and capacity planning handled entirely by us.
Compliance Support
Documentation, reporting and controls to support your ISO 27001, PCI DSS, GDPR and other compliance requirements.
Custom, Bespoke Enterprise Management
No off-the-shelf packages. We design a management plan around your infrastructure, your SLAs and your goals, then run it for you.
Discovery & Scoping
We start with a technical discovery to understand your infrastructure, applications, uptime requirements and compliance obligations.
Bespoke Design
Our engineers design a management plan tailored to you, with the exact services, SLAs, escalation paths and reporting your business needs.
Onboarding & Migration
We take over the day-to-day running of your environment with a structured, low-risk onboarding, including migration where required.
Ongoing Management
Continuous monitoring, maintenance, security and support, with a named point of contact and regular service reviews.
Why Choose 5wire Managed Services?
One trusted partner to manage everything, engineered and supported entirely in the UK.
Every Product Covered
One managed partner for hosting, cloud, dedicated, colocation, networking and IT, with no fragmented vendors to coordinate.
Truly Bespoke
No off-the-shelf tiers forced on you. Enterprise-grade management shaped entirely around your workloads and objectives.
UK-Based Engineers
All services and staff are based in the UK, on call 24/7 from our Central London facilities.
Enterprise-Grade SLAs
Backed by 99.9% uptime infrastructure, defined response times, and a data centre engineered for resilience.
Pricing Tailored to You
Because every managed engagement is bespoke, we don’t list fixed pricing. Tell us what you need managed and our team will scope your requirements and provide a tailored quote, with no obligation.
Managed Services FAQ
Common questions about our managed service offering
Let Our Engineers Run It For You
From a single service to your entire infrastructure, hand the day-to-day to a UK team that treats your uptime as their own.
Ready to hand over the day-to-day?
Bespoke, fully managed • UK engineers • Price on application